Work Ethics for Sri Lankans

Work Ethics for Sri Lankans

Cultivating strong work ethics goes beyond merely being good at what you do. Securing a job does not mean that you will thrive in it without the right ethics in place.  Sri Lanka is miles behind some of the more developed countries, when it comes to workplace efficiency. Strong and matured work ethics is a major contributor for such strong efficiency.

Work ethics are a combination of the right attitude, behaviour, respect, communication and interaction. Right doses of each of these allow you to enjoy the perfect elixir for a happy and successful work style that will in return impact positively on your life and the life of the organisation. 

Professionalism 

Professionalism as a discipline is the main pillar of good work ethics. It involves everything from the way you talk, to the way you dress and present yourself to the work environment. But it goes well beyond a neat suit or a nice saree. 

The way you treat others, the way you act under pressure, the way you perform your daily tasks are ways you show how professional you are and the discipline you maintain. Workplace is a different environment to your personal live. While you are NOT encouraged to bring out socially sensitive subjects such as political ideologies, religion, sexism, cursing, you are personality should be welcomed. Simply, be yourself but with knowing your limitations.

Being on time, being aware of one's surrounding and being polite and humble are several characteristics that are taken for granted by some of us.  But training ourselves to pay attention to these small yet significant details we give an edge to how we behave in a work space. Clients and customers and even colleagues remember how you treat them and how you carry your work

Respectfulness

Even under pressure, you maintain poise and grace. Whether it's an unsatisfied customer, a tight deadline, or if everything is seemingly falling apart, you do your best to respect everyone's opinion and be diplomatic. Value others opinions and be patient with them. Allowing criticism to flow your way might tick you off at first, but treat it constructively. Simply, keep it cool.

If you are expected to do something, show that you are reliable by keeping to your word. Employers cannot afford to have employees who are not reliable. If an employee is constantly late to work and routinely fails to follow through or complete his/ her tasks, the company loses time, money and business.
Going the extra mile to satisfy a customer or your supervisor / colleague is another way to assure them that you got their back.
Being accountable and taking responsibility for your actions and outcomes and avoiding excuses are also markers of good work ethics. You admit your mistakes and use them as learning experiences so you won't make the same ones again. You also expect your employees to meet the same high standards, and support those who accept responsibility instead of blaming others.
If its credit, be mindful that you don't be greedy. Share the credit with the team. It brings in a sense of belongingness to the group and the success they have achieved together. Acknowledging everyone's contribution, showing gratitude, and being open to learning from others even as you teach people through your words, actions and example are markers of a good leader and balanced work ethics. 

Communication

Professional Communication should be a major tool in your ethics arsenal. This is one skill which most of the Sri Lankans have got badly wrong. Adequate level of communication help to keep transparency within workplace.
    • Once you receive a task always confirm it with the stakeholders (boss, manager, client)

    • Provide constant feedback on its progress

    • Raise issues and concerns early

    • Create timely goals and milestones and keep everyone aware of their progress

    • If you receive a message, call, email, follow-up immediately with a confirmation of receiving that message


Reliability / Delivery

If you are expected to do something, show that you are reliable by keeping to your word. Employers cannot afford to have employees who are not reliable. If an employee is constantly late to work and routinely fails to follow through or complete his/ her tasks, the company loses time, money and business.
Going the extra mile to satisfy a customer or your supervisor / colleague is another way to assure them that you got their back.
Being accountable and taking responsibility for your actions and outcomes and avoiding excuses are also markers of good work ethics. You admit your mistakes and use them as learning experiences so you won't make the same ones again. You also expect your employees to meet the same high standards, and support those who accept responsibility instead of blaming others.

Teamwork 

No organisation thrives with a Me, myself and I attitude. Even if ideas and innovations are from one person, without a team effort, it is very rare that the idea pulls through successfully. By respecting peers, doing your part properly and lending a helping hand wherever a colleague falls back, you can make interactions run smoother. Leading by example, empathising with others, humility, patience, respect and dedication are qualities that leave a positive impact. 

All these characteristics originate from within. Your personality, attitude, the way you treat others, all these are inartistic characteristic. In a competitive work environment, we in our roles as employees and employers and even customers and clients, sometimes get carried away with the pressure of it all. Tight deadlines, difficult situations and people, work pressure, the need to out-do the other, ego and pride and the core practice of making more money, sometimes tend to get the best of us.  It is important to notice when this happens and to choose which work practices you want to endorse in your workplace and life style. Because we, as social creatures, impact and influence everyone and everything around us, whether or not we intend to.

Some relevant insight from the creator of TESLA, Elon Musk:






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